This page explains how to request deletion of your FanLens account and the personal data we hold about you. Zorzen Studios operates FanLens.
Delete your entire account
- Sign in to FanLens at https://web.fanlens.app or in the mobile app using your email address.
- Open Settings (or Profile in the mobile app).
- Choose Delete account and confirm. This permanently removes your account, profile, and all drops linked to it.
If you cannot sign in, email privacy@fanlens.app from the address on your account with the subject line “Delete my FanLens account”. We will verify ownership and complete deletion within 30 days.
Delete specific data without closing your account
You can remove individual drops (photos and generated images) at any time:
- In the app or on the web, open a drop and choose Delete.
- Free-tier drops are also removed automatically about 24 hours after creation unless you use credits or Pro.
To request deletion of other data (for example billing records we must keep for tax law), email privacy@fanlens.app.
What we delete
- Your email address and profile record
- All drops you created (uploaded selfies and AI-generated images)
- Share codes and view counts tied to those drops
What we may keep
- Payment and invoice records required by Dutch/EU tax and accounting law (typically up to 7 years)
- Anonymised or aggregated analytics that can no longer identify you
- Security and abuse-prevention logs for a limited period where legally permitted
For full details, see our Privacy Policy.